Post-Sale & CSI Follow-Up (Chat Message) — U S AUTO MANAGEMENT

Maintain customer relationships after the sale with automated follow-ups, service reminders, and CSI surveys that boost retention and satisfaction.

POST-SALE & CSI FOLLOW-UP

Turn buyers into loyal, repeat customers

U S AUTO MANAGEMENT helps dealerships maintain strong customer relationships after the sale with automated follow-up messages, service reminders, and CSI surveys. Ensure customer satisfaction, address concerns quickly, and build loyalty that leads to repeat business and referrals through personalized text communication.

  • Automated post-sale thank you messages
  • CSI survey delivery & collection
  • Service appointment follow-ups
  • Issue resolution escalation
  • Maintenance reminder scheduling
  • Loyalty program enrollment

Customer impact

45% higher CSI scores; 30% increase in repeat service visits

Post-sale customer follow-up system for automotive dealerships CSI survey conversation with customer satisfaction follow-up

Boost CSI Scores

Improve customer satisfaction with timely follow-ups

Thank You Messages

Automated appreciation messages after purchase with personalization from sales consultants.

CSI Surveys

Deliver manufacturer CSI surveys via text for higher response rates and better completion.

Service Follow-Ups

Check in after service visits to ensure satisfaction and address any concerns immediately.

Maintenance Reminders

Schedule automated maintenance reminders based on mileage or time intervals.

Transform your post-sale customer experience

Implement automated follow-ups and CSI surveys that boost satisfaction and retention.

Improve CSI Scores